Shows cancelled due to COVID 19, service fees not refunded. Was told that since I checked a box that said ticket fees were not refundable under any circumstance that 25$ would not be refunded. Are you friggin kidding me? A global pandemic and you're not refunding the fees? You didn't provide me with any service. Not to mention the extremely unprofessional email exchanges. Sorry that it's such a burden for you to give back people's money that you're not entitled to.