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I ordered on Aug 1st sent out 5 days later with fed ex. Waited and waited no package. Per Fed Ex it was then sent to USPS. Again waited still no package after 18 days. Called again oh we are sorry your package was lost in transit. First of all shipping is slow and why do you use Fed Ex and USPS. Never again. Poorly run business.
Note: Customer Service rep was very nice.
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Hello Kelly, thank you for your feedback! I am very sorry that the package was lost. Our number one concern is customer satisfaction. When you are ready to make your next purchase, you can email us the order number so the shipping can upgraded to expedited shipping. Please send your request to customerfirst@fanatics.com. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian