Kelly F.

This company are the WORST company I have ever had the misfortune of dealing with. I ordered a shower door from them on their express delivery service on 11th October 1-3 working days, so our contractor could fit our en-suite. By the 25th October it is still not with us and our contractor finished last week. We are therefore going to have to pay for him to come back to fit a shower door from another company. This company continued to blame the courier for not sending the item out and the courier stated they had not received the item from the company. They are a scam company and they will keep hold of your money. They have told me I will only receive a refund when they have received the goods back from the courier, which is disgusting as I am not responsible for the transit of their goods and if the courier should lose them then I won't receive my money back. What an absolute scandal I am now taking this to trading standards and consumer rights. I am 6 months pregnant and could well do without this hassle or losing £234 of my hard earned money. They have no customer service or empathy for their customers and really are not interested in complaints. I am warning you unless you have money to throw away do not use these charlatans you won't receive the goods and you certainly won't receive your money back without a fight!