I know this is long but please read if you are thinking about buying anything from this website
I purchased big bore carburetor kit from PWONLY to beef up my buddys sons minibike. The product showed up fast, purchasing process was fine and generally a pleasant experience.
That is where the fun ends. I sent emails asking about this carburetor and some specs on it since the issues getting it running right are beyond what you should have to do with a brand new part. This review is in direct response to me emailing them asking for an answer on all this nonsense. I mentioned a few other issues with their lying website to show my disgust with how they say and show you one thing to get you to buy things, but what you get and how it installs is vastly different. Not to mention wording things to deceive you to get you to buy things you DO NOT NEED to use this product. Allow me to list them below
1. In the description for what I purchased says exactly " This bolt on carb kit ". Bolt on means take old one off, bolt new one on and you are done. No tuning, adjustments, etc should be needed. The bike will not run correctly. You cant find any info on the website, on the "manufacture website" (by the way, its the same frigging email for PWonly part orders as the manufacturer, how convenient) I emailed them not realizing they were the same and zero response to me on my issue... thats foreshadowing folks! Keep on reading!
2. What I ordered was NOT what was in the website picture. There were two parts missing/ very much altered when It arrived and I didn't pay any attention to it until all this nonsense started. Specifically where the choke cable attaches and the throttle cable. The picture showed that it came with the throttle cable tube/ guide and that it came with the setup to use the existing choke cable(or maybe an aftermarket cable). NOPE. Those pieces were NOT given and the "directions " that the website gives for installing this carb is how to take the old "handlebars" off your old carburetor and then modify your new BOLT ON carburetor! That is what the link shows. How to alter you brand new bolt on carburetor! BUT WAIT THERES MORE! That is ALL the support and specifications you get. How to hit old parts you install on your new parts and then to literally say " dont mess up, you only have 2" The choke cable is a major MAJOR issue. The plunger style that comes with it works. But due to the location and inability to use a cable you cannot grab, twist and lift without unbolting the seat/rear fender. The picture shows a nice neat new tube where your cable is to be mounted.
3. The last deception here is by the quantity/ little add on's are for this item. It says " this kit requires an oil pump plug". NO it 100% does not. This carburetor is not to be used with a FUNCTIONING oil pump. Their wording it to get you to buy their overpriced oil pump plug. You can disconnect the oil pump and mix your gas and problem is solved. Pretty much what most people do when the oil pump dies or they just want to premix the gas. I bought one thinking I needed theirs. Lesson learned.
The kicker to this whole story is this. I took screen shots of what the website looked like when I purchased this product before I sent them the last scathing email. The current website now shows the piece of S*** I purchased how it will show up to your door. To step it up a notch they must have had their top Paint Shop user alter the old pic. It is poorly doctored. Atleast i used paint to point things out an high definition circles and lines arent needed to show the issues.
But this is just my opinion, there is no way someone read my email, became nervous about lying about their products and changed the website like those issues never existed.
All I wanted out of this is for the carburetor to function as described. I am going to try to file a complaint somehow to the state. I am unsure if that can even be done or how to even go about doing so, but you can bet i will be looking into it. This is my only way to let people know and make it known.
Customer satisfaction is our top priority. If you are unhappy with our products we accept returns and will be more than happy to refund your purchase. Per your e-mail we already offered this option and it was declined. Our return policy is clearly stated on our website at http://pwonly.com/shipping.htm