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If I could give no stars I would. Do not order from this company. I have had issues with every single order I have ever placed. International shipping is insane, which is normally "okay" as it's expected. But international shipping isn't what they charge. They charge for "labor, processing and shipping in this fee" They are extremely rude when asking for accommodating due to there errors. And don't provide any assistance whatsoever.
They launched a US store and I was so excited to avoid high shipping and faster delivery. WRONG, I had three orders that had "bugs" in them and they tried to cancel my order when I requested and invoice for the different amount after finally getting that invoice and then shipping it out from the us warehouse it was three days late. When they guaranteed the shipping day and charged me for express shipping. I requested a refund on my shipping and they refused stating the shipping fee was for time and labor as well. If you are a boutique with a legit license signup for FashionGo it is worth it and products get to you within a week it is actually cheaper than the "low" items they sell when you account for shipping. They are scamming you all items are about 15-30 dollars each when you account for shipping costs, they are not cheap and not high quality by any means! Please don't add more stress to a already stressful business.
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Como es posible que el envio salga tan carođ„Žen verdad hay gente que compre con el precio tan alto...
Didn't receive my package and never got my money back. I got hold of them 3 times but no help....
We understand that you have had issues with order you have placed with us and that international shipping fees and policies have been a source of frustration for you.
We would like to clarify that our shipping fees are based on the actual cost of shipping, as well as any applicable taxes and customs fees. We don't charge for handling, processing, and packaging your order, as well as the labor required to fulfill your order. We always strive to keep our fees competitive and transparent.
We appreciate your suggestion to sign up for FashionGo, and we would like to inform you that we do have our own FashionGo store. We would be happy to discuss any business opportunities with you through our FashionGo store or other channels. We value your feedback and hope to have the opportunity to work with you again in the future.