Didn't receive my package and never got my money back. I got hold of them 3 times but no help. They send they would help me but never did and I have been waiting for this package for 5 months now.
Dear Shelly,
We sincerely apologize for any trouble you encountered with our customer service. We take all feedback into consideration and always strive to offer only the best level of service. To that end, we would like to further investigate your case so as to ensure it does not happen again in the future. Should you need assistance or have any other questions regarding this matter, please don't hesitate to contact our customer care team at Service@dear-lover.com. Thank you for bringing this issue to our attention so we can serve you better in the future.
Dear Shelly,
We sincerely apologize for any trouble you encountered with our customer service. We take all feedback into consideration and always strive to offer only the best level of service. To that end, we would like to further investigate your case so as to ensure it does not happen again in the future. Should you need assistance or have any other questions regarding this matter, please don't hesitate to contact our customer care team at Service@dear-lover.com. Thank you for bringing this issue to our attention so we can serve you better in the future.
Sincerely,
The Dear-lover Customer Care Team