Kay L.

Warning parcels are not leaving asos. Orders not being received, refunds refused, poor customer service. On twitter on the news a man was saying how much debt asos are in. I think they're going onto liquidation soon. Do not order unless you want to risk never receiving your order and not getting a refund. They put all the blame on evri but evri are not even receiving orders from asos warehouse. Beware scammers! I still havnt received my order and everytime you get through to a foreign sustainer service operator they keep telling you to wait 2 more days baring in mind you have only 30 days from when you ordered to get your money back. Absolutely disgusting they would steal from people in this financial climate. Also all customer service emails even to the director just bounce right back. Asos are in trouble, order at your own peril

A real $#*!y atmosphere amongst female staff. New look has gone down hill this year. Prices have gone up on their cheap quality clothing. Manager extremely rude, always gossiping and a ghastly colour of orange. Customer service training desperately needed. Staff are there to "serve" the customers that's why its called customer service