I ordered a Slim Retro Gaming Device with 500 Games Built In recently and it was delivered on May 8,2020. The device didn't work. It kept making a static noise and the screen remained blue and blank when the device was powered on. It did nothing else no matter how long I waited. Emailed their support team with a photo that I also attached to this review, and was originally ignored. Emailed again and the only response I received back was that they showed the item was delivered. Emailed again and said I wasn't having trouble with delivery, but with the device. Repeatedly stated the device didn't work and that I wanted to exchange it for one that did and I am not getting any response. Do not spend your money here.