I am an old Loveshack.org member, and was looking for a new community since it shut down.
Found eNotAlone and was so happy to find a potential new community, so I created an account. A message popped up saying I was banned for having multiple accounts. This seemed weird to me, since I had never seen the site before, so I tried again. Again, banned. Finally I tried with my old Hotmail email address and found that I had an old account from 2007 where I had made 2 posts. Being that this was 11 years ago, I had totally forgotten about this account, which they also banned for being associated with the IP that made the new accounts.
I contacted admin, fully expecting a compassionate adult conversation about the misunderstanding (this is a support site, right?), and instead got the most NASTY email replies telling me I'm forever banned, that I'm not reading what he's saying, etc etc.
He didn't even listen to me or offer any sympathy. I actually recommended eNotAlone to my old Loveshackers here on Sitejabber, and I will be amending that review. Heartless Admin. I'm just looking for a support community, and I think I made that very clear.
When I find a better forum, I will post it on here.
Shame on you eNotAlone. You have made me feel more alone than ever.