I recently ordered a large order and had a ton of store credit since I didn't purchase at all while pregnant. Cancelled with no explanation. I reorder, inconvenient as the sale had ended, but placed another several hundred dollar order. Cancelled within two days with no reason. Im wanting a refund of my store credit and to cancel my membership.
We are very sorry to hear that our services did not meet up with your expectations. We appreciate all the feedback received, therefore let me inform you that I already sent yours to the relevant team for it to be reviewed and taken into consideration.
Furthermore, I would be happy to assist you with this issue and provide a suitable solution, however, I will need your order number to do so. Unfortunately, we are unable to identify your account through this application.
I am sorry that I was not able to assist you immediately.
We look forward to hearing from you. Please let us know if there is anything further, we may do to help, we are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.
Hi Katie,
Thank you for taking the time for the review!
We are very sorry to hear that our services did not meet up with your expectations. We appreciate all the feedback received, therefore let me inform you that I already sent yours to the relevant team for it to be reviewed and taken into consideration.
Furthermore, I would be happy to assist you with this issue and provide a suitable solution, however, I will need your order number to do so. Unfortunately, we are unable to identify your account through this application.
I am sorry that I was not able to assist you immediately.
We look forward to hearing from you. Please let us know if there is anything further, we may do to help, we are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.
Best regards,
Adore Me
help@adoreme.com.