I would give 10 stars if I could. Let me tell you how amazing this service is. I found a vintage sweater from 2007 in excellent condition for a great price on Kleinanziegen in Berlin, Germany. Since I'm in the US I was unable to build an account and purchase. I found MyGermany.com and used their service but there was no communication for 2 weeks and I reached out and they said the seller was non-responsive. So then I decided to try Shippn.com even though there were mixed reviews which I don't know why because they are great. They made extra effort to reach the seller who was on vacation, picked up the item, and shipped it to me within 2 weeks. Item is in awesome condition and the priced I paid for the concierge buy for me service and shipping to me from Germany was less than the price of a brand new sweater. I have no hesitation in recommending this great company with great customer service. Yes they are legit!