Kathy O.

I've had nothing but excellent experiences with Groupon. On the one occasion I felt I needed to contact Groupon, they replied and solved my issue within 48 hours. I've purchased at least 30 groupons in the last 4 months, and never regreted it once. Great deals, great customer service, and the only "deal" site I've used so far that has a guarantee!

Their deals are great, and 95% of the time everything works out great... but when it doesn't, the silence is deafening. On two occasions I had reason to contact WeeklyPlus. Both times, after several emails, and messages left on their phone, I got zero response. I feel lucky that the vendors eventually came through, though in VERY slow fashion, and ruining any chance of giving the items I had purchased as gifts, or using them for vacation. It took over a month to get one item, and I'm now pushing a month on another. I doubt I'll order merchandise through them any more.