Thumbnail of user kathyk71

Kathy K.

Contributor Level

Total Points
164

2 Reviews by Kathy

  • Camden Grey

12/4/16

I have been buying from Camden Grey Essential Oils for years and have never been disappointed. High quality and good prices. I purchase fixed oils as well as essential oils from them to use in making items like shampoo, conditioner, lotion, soap, etc. My only issue is their minimum purchase so they are not a good source if you only need one or two items. They carry organic when possible. Shipping charges are typical and shipping time is reasonable.

Service
Value
Shipping
Returns
Quality
  • Rosegal

12/3/16

I ordered 2 tops. I wear a size 1X and know that Asian sizing can run small so I ordered 5X. The tops are way too small so their sizing is nowhere close. On the other hand, the style is cute and construction is OK, which is why they get 2 stars. My 2 tops were shipped in 2 separate packages but they only sent me one shipping notification. The tops arrived 6 weeks apart. They were rude and unhelpful when I finally figured out how to contact them ( Live Chat on their website). Finally got my second top, which I ordered in September, today. Will not deal with them again and will warn anyone away from them.

Edit: I did get my money back. Does not change my opinion of the company.

* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rosegalr
rosegal r. – Rosegal Rep

Dear Kathy,
We are so sorry to hear that you have been experiencing sizing issues.

Please note that Rosegal does provide a size chart on all our item pages, and it is shown clearly when choosing a size. We kindly ask that customers use their exact measurements against our chart to find the correct size before purchasing.

We will email our customers as soon as the parcel has been shipped out. As your second parcel, we have send you the shipping notification, you can check your email for details.

We have sent you a personal message via a ticket, with a solution to your issue. We are awaiting your reply.
Thank you for your support and patience.
Rosegal Customer Service Team

Kathy Has Earned 4 Votes

Kathy K.'s review of Rosegal earned 4 Very Helpful votes

Kathy hasn’t received any thanks yous.

Kathy doesn’t have any fans yet.

Kathy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user daryar8
Darya R. reviewed Rosegal
1/30/24

Poor quality of material, very very cheap. Unable to get ahold customer service. On line is it...

Thumbnail of user jacquelinebennett71
12/25/23

Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...