Kathy B.

I purchased a ring four days ago with the promise of two day shipping. There was no information regarding my order, so I am unable to track it. I called customer service where I was told I had a twenty minute wait. Okay, that is doable on a day off. An hour and a half later, I was still on hold waiting for someone to come on the line. I am currently in their "chat" on their website waiting for someone who "will be with me shortly". I am kinda thinking my shortly and their shortly are two different shortly's. This would be amusing had I not been promised the item would arrive before Christmas. Not looking like it is going to make Santa's sleigh.