I visited your store number 31 on 3/10/23 at 9:55 am est. To purchase ink, envelopes and miscellaneous items. I asked the cashier if he could check to see if I had any rewards. Reluctantly, he finally did check and asked me not to make that request again but to print them prior to my visit. I was the only person in the store at the time. There are many other retail stores that carry these items. The cashier number is ******* and could probably brush up on his customer service skills. My rewards telephone number is *******229. Thank you.