Buyer Beware! Don't do it! Missing items, terrible quality and misrepresented sizes.
I have emailed them and repeatedly attempted to file a ticket - the only recourse on their website. It won't go through - "file format error', WTF?
No response and I'm out my payment. Crooks. Lesson learned.
Dear Kathleen,
Thank you, we always welcome feedback from our valued customers.
I want to start by offering a personal apology to the customer affected.
We have send you the solution and order status to your email and then wish you to check it.
We are very pleased to report that we have spoken with this customer and offered an apology and consideration for his inconvenience. The manufacturer actually had a listing/description error.
We take this seriously and want to tell the customer how sorry we are for not meeting their expectations.
Best Regards
Rosewholesale customer service