Kate T.

I was not only screwed over by Bill007, but freakin' DHGate! I bought a wedding dress and because of them, I am out $145. I have every e-mail, date, time, name, and postmark as proof!... My story:

I ordered a wedding dress on July 20th from Bill007. His site claimed it would take 10-15 days to make and then 3-5 days to ship. August 18 came around and I never got my order so I contacted the seller. He said (in his exact words with incorrect spelling and all): "we don't find your informaiton in our database." What the hell?!?!?! I gave him exact measurements and now you don't have my order? This is a month and a half before the wedding. I don't have time to screw around. I went and bought me a dress at David's Bridal...
When I told DHGate about it, they were not helpful at all. They are some of the most unintelligent people I have ever talked with! I honestly thought they were joking about some of the remarks they were making. Again, I have proof of their stupidity. All they care about is money... so filed a Paypal dispute which later escalated to a claim.
On September 2nd I received a package in the mail. I had been ordering wedding stuff like crazy so I signed... IT WAS THE $#*!ING DRESS! They claimed they never had my order, but how did they send the dress? Someone was lying. The funny thing is, it was postmarked the day AFTER I complained to the seller.
I'm a college student and can't afford to throw money around on TWO dresses... the claim was now decided and I lost. I am NOT happyI am letting everyone know what crooks DHGate are!