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Kate G.

Contributor Level

Total Points
270

2 Reviews by Kate

  • Corset Deal UK

11/1/17

Avoid CorsetDeal like the plague.

I ordered a corset dress on 15 October. The website claimed a 3 - 5 day shipping time. By 30 October (after much chasing), they finally admitted it had gone missing and refunded. I had ordered the dress for a party on 2 November. I asked today (1 November) that were I to order the item with a next day delivery, would they waive the delivery. They said no (or more precisely "WE can't make change on the shipping charge, whatever the website charge you that is the cost.")

Whilst * in customer care tried to be helpful, * was absolutely unhelpful. I shall be recommending to everyone to avoid corsetdeal.co.uk. They are utterly unprofessional, and at least half the staff (as the customer facing end of the company seems to consist of two people - *) have absolutely no clue about customer care.

*Personal information redacted by admin

Tip for consumers:
Don't use it.

Service
Shipping
  • Rosegal

10/18/17

've ordered three things. Two actually turned up - one the sizing was off, both were cheaply made. The third they sent me a refund without telling me why (apparently they're out of stock, despite the website saying differently). When I went onto customer services they were unhelpful and suggested an alternative that was a 5X - I'm a medium. They refused to offer a discount and told me that I "shouldn't be angry; there's no reason to feel that way." I shall never use them again.

I also suspect the 'positive' reviews are paid for reviews. Rosegal, I think, are paying people to write positive reviews. Don't be fooled; don't order from them.

Tip for consumers:
Don't.

* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality

Kate Has Earned 10 Votes

Kate G.'s review of Rosegal earned 7 Very Helpful votes

Kate G.'s review of Corset Deal UK earned 3 Very Helpful votes

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