Kate D.’s Reviews of NewYorkDress & more

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Prom Dresses

“My prom is in a couple of months and I wanted to order...”

4/9/11

My prom is in a couple of months and I wanted to order the evening by allure dress A319 but all these reviews are seriously put offing, I live in the UK and If there is a faults with the dress as people say. What should I do has anyone actually had a problem with ordering this exact dress? And if they send me the wrong size or colour or dress in general can I get it changed or get my money back. Please help me!

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Elize N. – NewYorkDress Rep Over a year old

Hi Kate! Thank you for your comment and questions. I apologize for not getting back to you when you posted this. But just so you are aware for the future: You have no reason to worry about the quality of the dresses we sell. Every designer we work with crafts the dress carefully and professionally. We work designers from all over the world and believe they have beautiful designs that many people are satisfied with. We do not carry this exact dress anymore but you can find our current return policy here: https://newyorkdress.zendesk.com/hc/en-us/articles/115015491628-What-is-your-Return-Policy- Please read this carefully as it is strictly enforced. Also, as for sizing, we always recommend you measure yourself and compare your measure with the size charts that come with every dress - ever designer and dress run differently in size. If you have any further questions, please call us or chat with us online and we would be more than happy to assist you with anything you need!

All the best,
NewYorkDress