On 18th August 2022, I bought a H2O Go vacuum/mop online with Noni B. By the 24 August, I'd heard nothing at all from them, so tried to contact them as needed delivery to be made to the back patio - I'm disabled and unable to access the front door safely. I was unable to contact them about when delivery was likely to be or about delivery to the back patio, so raised a ticket with them. The item was delivered to the front door on 25 August, despite 2 bright red notices that say ALL deliveries MUST go to BACK PATIO. Meanwhile, I'm receiving emails every 2 days from Noni B, to say they are doing the best they can with following up with the ticket raised. Despite an email to them to say the item had been received, I'm still receiving computer generated emails. This company is so bad, they wouldn't be able to find sex in a brothel.