Thumbnail of user karls416

Karl S.

Contributor Level

Total Points
168

2 Reviews by Karl

  • Wyndham Hotels and Resorts

3/10/23

After being a loyal customer for years and staying in your motels pretty frequently, people need to see the near constant trouble you have to go through to properly get your points!

Email #1:
Wyndham Rewards,

I should not have to go to such lengths so many times to be properly credited with my points.

For this instance I have attached a copy of my receipt in which you will clearly see it says I booked it through Double Points. I only received 1,000 points for this stay when I believe I should have received 1,510 points. I am missing at least 510 points and I request I be credited for those points immediately.

So many things through this program and your website still DO NOT work properly after years. Combined I have spent hours now requesting my missing points and providing you information. I feel I should be credited with extra points for my time and your continued errors. I've reached my end of staying at Wyndham motels any further until I'm credited for my time.

Email #2:
Are you BLIND? It was NOT CORRECT! Look at the receipt again! It says DOUBLE! I DEMAND my 510 points!

I also request points for my time and your INCOMPETENCE! After many years and being a loyal customer you're about to lose my business. Your customer service and satisfaction is terrible!

Email #3:
I also told you your system DOES NOT work! I went through the double points link to book the room and once AGAIN I was not awarded the proper points! Pay attention to the dates and the receipt I provided you.

Service
Value
Quality
  • Avvo

2/9/23

My last message to Avvo:

As a veteran with multiple honors, and someone who has served his Country in numerous ways for decades, your organization is part of the problem in this Country.

Since you won't stand up for what's right, I won't be wasting anymore time on you. There's other places I can leave reviews about the attorney's behavior. I will also leave reviews about your lack of help and behavior. SHAMEFUL!

Karl Has Earned 4 Votes

Karl S.'s review of Avvo earned 4 Very Helpful votes

Karl Has Received 2 Thank Yous

Thumbnail of user nataliai32
Natalia I. thanked you for your review of Avvo

“I am agree. I have same situation”

Thumbnail of user edwardw43
Edward W. thanked you for your review of Avvo

“Thanks for your review and serving in the military!”

Karl doesn’t have any fans yet.

Karl isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jonm603
4/20/24

At one time, Wyndham was a premium brand- NO MORE. Seems their corporate strategy was to buy up...

Thumbnail of user catherines1273
3/22/24

Their website and app both don't work, and their rude foreign "customer service" is the worst I...