After being a loyal customer for years and staying in your motels pretty frequently, people need to see the near constant trouble you have to go through to properly get your points!
Email #1:
Wyndham Rewards,
I should not have to go to such lengths so many times to be properly credited with my points.
For this instance I have attached a copy of my receipt in which you will clearly see it says I booked it through Double Points. I only received 1,000 points for this stay when I believe I should have received 1,510 points. I am missing at least 510 points and I request I be credited for those points immediately.
So many things through this program and your website still DO NOT work properly after years. Combined I have spent hours now requesting my missing points and providing you information. I feel I should be credited with extra points for my time and your continued errors. I've reached my end of staying at Wyndham motels any further until I'm credited for my time.
Email #2:
Are you BLIND? It was NOT CORRECT! Look at the receipt again! It says DOUBLE! I DEMAND my 510 points!
I also request points for my time and your INCOMPETENCE! After many years and being a loyal customer you're about to lose my business. Your customer service and satisfaction is terrible!
Email #3:
I also told you your system DOES NOT work! I went through the double points link to book the room and once AGAIN I was not awarded the proper points! Pay attention to the dates and the receipt I provided you.