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Karla S.

Iowa, United States

Contributor Level

Total Points
160

2 Reviews by Karla

  • King Size

7/19/21

We sent these clothes back. We want our money back! 45 dollars just to ship the clothes. We lost that money. 600 dollars worth the clothes that my husband will and won't wear. They just sit in a box in the closet.
The clothes are not up to our expectations. They were faded and looked worn.
I just want my money back.
You have all the information you need. Do your jobs and look them up. Im not doing your job for you.
Customer service sucks.
Upper management doesn't give a hoot.
All i want is 645 dollars back. I have been trying to get this done since the very beginning. (April 2021 and today is 7/2021) Its getting really old quick. Im going to file charges for theft. The state attorney says it can and will be done if they do not return your money.

Tip for consumers:
Do not use this site. Go to a retail store its a lot cheaper and the staff will be willing to work with you unlike king size.

Products used:
Shirts, shorts, pants

  • KingSize Direct

4/17/21

We placed an order on 7th of april. Over 600 dollars what was spent. Called everyday for a tracking number never got it!
14th of april clothes supposed to be here and not. Called again for the next 4 days everyday and got the run around ro where my order was. Asked for a manager or higher up. They hung up on me. I called them 15 times. In a three day span. Got no where.
Got a hold of them on the 17th FINALLY got a tracking number. Whoo hoo!
Wouldn't give us a refund on nothing. Since they screwed up the order from the get go. Very unprofessional bunch of employees.
Do not order anything from this company! This is a poor excuse for a company.

Products used:
Havent received them yet

Service
Value
Shipping
Returns
Quality
Thumbnail of user corinned9
Magali R. – KingSize Direct Rep

Hello Karla, Please send us an email with the order number to social.media@fbbrands.com
Customer Service Analyst

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