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Karla J.

Contributor Level

Total Points
82

1 Review by Karla

  • LiveCareer

11/14/15

They said my subscription had been cancelled but charges kept posting to my credit card. The customer service representative was a defensive jerk and of no help. They refused to refund my credit card charges after the date the subscription expired. Finally after multiple trips to talk to their supervisor and further investigation they agreed to the refund.

Stay away from this website!

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Laura T. – LiveCareer Rep

Greetings Karla J, I’m very sorry that you have had this experience with our service. We hope that the final resolution have been pleasant to you. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com.

Best Regards,
Live Career

Karla Has Earned 2 Votes

Karla J.'s review of LiveCareer earned 2 Very Helpful votes

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