Placed an order in May of 2023 and it is now mid-January 2024 and have not received my order. I have reached out to company numerous times with same response, 'we are working diligently to get through the backlog and ship orders out as quickly as we can'. They offer a refund or keep waiting until order is shipped. Why sell items if you cannot guarantee delivery? I almost placed another order until I remembered I was still waiting for my last order to ship. How are they still doing business? Why have they not been shut down? I guess time will tell.