Kari B.

Love how easy the website is to use. Crossing my fingers it will be this easy going forward :)

The Alz Store will not let you return even if this happens! Lok8u, Robin was helpful at first but then when I could not get the second device to work it went downhill from there. My father has been diagnosed with Alzheimer's in August. He has left the house once so we thought this would be a great device to locate him if it was to happen again. First device I received it would not tell me where he was, per Robin the GPS was not working on the device. Robin told me to return it to him which I did. Second device came thought it was fine but then it would again not tell me exactly where he was. He was next to me in Shakopee but I got a message saying he was in Burnsville. I called to have the device returned as there is no way I am going to have to keep resetting it. I need this to be reliable, I can not have my dad gone in the cold and Robin telling me to reset the device again. I contacted The Alz Store to return the device as obviously we can not use it. Now they will not return it saying Robin says it is fine as the first was one was fine as well. Well if it is was fine then why did Robin return it the first time? If the device works then come to my house and show me as we are not obviously seeing the same thing as I have sent Robin numerous screen shots. So now my mom has to eat $267 for something she can not even use. It is so sad to know that seniors are being taken advantage of from people and sites like these. So please be aware when buying any products from The Alz Store and Lok8u Freedom make sure you read reviews!