Smooth transaction for both purchase and returns... Better than ThredUp for accuracy of the listing and the return process. The clothing condition was accurately described (and very good overall condition), but I wish the website had some measurements included for each item to improve the fit success rate (especially given the variance in sizing between different brands). Out of 7 items I ordered, only 2 fit. The only option for returns is to take store credit, but the return shipping was quick and the return transaction processed quickly. I will order again, but probably not frequently since you only receive store credit for returns.