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In January I ordered 3 pairs of earrings and a necklace...they looked nothing like what was depicted - not the colors, not the quality. They are poorly put together. When you try to resolve the issue they will drag it on for months. Don't wait for them to resolve it - go straight to your charge card company and put it in dispute...It is just now, April, getting resolved. PS expect to pay to ship it back
Tip for consumers:
Be prepared for them to argue, to try to have you order more junk, to give you the run around.
Products used:
I sent everything back. The quality was a joke and the earrings that claimed to be jasper stone were more like a light weight plastic.
Karen A.'s review of Cape Diablo earned 3 Very Helpful votes
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The ( over $50) watch bands are poorly made and unravel easily and fall apart. When you contact...
Paid extra for expedited shipping (3-6 day) and come to find out these products are being shipped...
Hi Karen! We deeply apologize for the dissatisfaction you experienced with our products and the delays in resolution. This is not the level of service we aim to provide. Your feedback is vital in helping us improve our processes. We're committed to addressing your concerns. Please reach out to our support team again if you need any further assistance. We're determined to make things right for you and regain your trust in our products and service.