Chat is no help at all. I can read the website I needed measurement confirmations as that is what your chat prompts and I needed to know the color of the post. I will get my own hardware. Too much delay and not focused, has no idea what my inquiries are.
Hi Kara, We truly regret the inconvenience you have experienced. We appreciate your interest in our products. We are aware that you have contacted us and we understand that our representative hasn't been able to respond to your questions right away. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward. We are glad that the order has been processed correctly. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.