Kalystat T.

First item came from a local store with address listed. Bought a pair of steelseries headphones with no problems.
Second item is also from a local store but with no address or website, decided to trust Lazada. My item got mixed up with someone else's. I received another customer's items with their receipt! Printed on it is their name, address and phone number! Too dangerous!
Asked for replacement because I thought it pays to be nice (item received is more expensive than what I paid for) Waiting for quality check is 2-4 business days (now the 4th day) Waiting for delivery is another 2-5 days. All in all, replacement will take 9 days the latest.
Way too long, Lazada. Even Amazon processes my refund within 2 days along with quality checks.