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Kaleb h.

1 Level 1 Contributor
  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since May 2015

  • Reviews

    2

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

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  • Profile Views

    316

Review Distribution

2 Reviews by Kaleb

1/27/17

We have quite the interesting history with Collins Harper dating back to 2013 when our website's security was compromised. The past is the past, and even after a number of unfortunate events, I don't believe they are a bad company. The reason for this review is because of my most recent purchase made on January 23rd 2017.

On January 23rd 2017, they refused to let me buy a new shipping plugin from them and the reason they gave me is because they said that we have an overdue balance from several years ago for $2000 which is shocking because this is the first time I ever heard of this overdue invoice! The only evidence they had that apparently proves I owe them this money is an overly vague invoice that was dated with that days date (01/24/2017) instead of the original invoice from years ago (see attached).

When I started asking Jeff Yard for more details about the situation, Jeff replied to me saying: Rather than get into this, please look for products and services elsewhere. I have talked to the team and we are unable to support your organization at this time due to past billing issues. This is especially an absurd excuse since the plugins on their website are only offered after you paid for it (ie. No credit terms).

If I owe them money, then I encourage them to come forward with the evidence so I can pay them but if not, then be honest and stop making these wild & baseless accusations against me.

jeffy36
Jeff Y. – Collins Harper Rep

Collins Harper is dedicated to best in industry software and support services. Collins Harper is always happy to talk to clients past or present about issues related to their development. In this case, the client was several years past their warranty period and communicated in a hostile manner which resulted in our organization revoking communication.

5/22/15

I registered for Mage Club to buy a theme for my website. The theme that I wanted looked good and I couldn't wait to get my new ecommerce site running.

I paid about $100USD for this website theme and installed it on my website. Everything worked okay at first but there were problems. I reported this to the developer however it was a national holiday for the following week (which I cannot blame him for)

The problem though is that over the next few days, I continued to find problem after problem to the point of no longer being able to trust the programming abilities of the programer. It resulted in me having to remove the theme from my website completely and buying a new theme.

I wish the developer nothing but the best but it was money wasted.

Kaleb Has Earned 3 Votes

Kaleb H.'s review of Collins Harper earned 2 Very Helpful votes

Kaleb H.'s review of Mage.Club earned a Very Helpful vote

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narael
2/23/20

This company is a joke. Worst I've ever had the misfortune to come across. They do not keep...

garyk216
12/7/18

Collins Harper are a bunch of thieves, their development team is worthless. They stole 50K of my...