Justin Y.

3 different times in the last 30 days I have placed orders and received confirmations. I then pay attention to the confirmation delivery date and nothing shows up (After 3 weeks of usps ground delivery time) I then take time out of my day to call these incompetent folks to find out each order (placed a week apart from each other) was canceled for "out of stock" or "no longer made" (these were bearings and a J-hook for a handle bar (twice.) No one called me the entire month I was waiting for my things to let me know to go somewhere else.

When calling in the guy had his hand over the phone for 14 minutes, doing nothing, then I hung up and called back. "It's still him," I heard him tell whoever else was around. He had done zero searching for my order and gave me an 800 number. It seams their customer service tequnique is to wait till you give up. SHOP LOCAL, screw these inconsiderate and incompetent wanna bees.