Edit: below this review is a reply from a customer service representative at Nerdify. They still have not contacted me, and by extension, fixed the problem.
TRUST THE BAD REVIEWS! Yes, Im sure some people have a pleasant experience with this company, but if you dont they will not give you a refund. If they mess up your paper, you will be stuck rushing to finish it, fixing the mistakes that they made and they dont care.
I gave them 11 hours to edit my paper, add 4 pages, and add some fluff to make it more coherent and interesting. When I got my paper back (10 minuets late. Not too bad but certainly unprofessional), it was riddled with grammatical errors and nonsense sentences. Not only that but they gave me absolutely NO footnotes for the sources that they used AND they used an encyclopedia 3 or 4 times as a source instead of scholarly sources like I had asked. I had to hand it in soon after the paper was supposed to be finished. Yes, I should of planned ahead and gave myself more time, but they said it would be done, and that it would be done well- that they would get their top nerd, and expert even. I had nothing to be worried about. I was over joyed. I had been so stressed for so long about this paper and finally I was getting help! I wasnt alone!
But I was. When I got the paper finally, with the mistakes and no footnotes, I cried. I cried for a long time as I edited the paper. I asked for the footnotes, but I did not have time to wait for them (I waited 3 hours initially as I edited the paper, then spent another 2.5 hours adding footnotes.) so I made some up with fake sources & footnotes hoping my professor wouldnt notice. This paper was worth 35% of my grade. I cried because I had given this company $360 for a paper without footnotes, that I paid for editing but still had to do myself, and I had to rush to finish what should have been done. When I told the customer representative all of this, (I was polite despite the overwhelming anger, sadness and stress that I was feeling) I got $50 back. Not even enough to cover the cost of editing (which again, I did), or the footnotes that were not done. I pleaded, they did not care and refused to reconsider.
So if you want to use this service, keep in mind that you might loose a lot of money, and still have a bad paper. I havent got the grade from my teacher yet, but if I do badly (having paid to do well), I hope nerdify is proud of their decisions and steps it up for the next poor soul to use this service.
Order number: AN*******-182
Hello, Justin! Extremely sorry to hear that you've had such a frustrating experience. It is opposite of what we want you to have with Nerdify as delivering the top quality work is our #1 priority. Could you please tell your order number so that we could conduct the investigation of the issue and provide you with the compensation?