Their online checkout system is clunky and confusing, then you get this:
- First they claim they've got my order and all is well.
- Then they email me to say they don't have the supplies and I should go someplace else.
- Then they email me an order confirmation.
- Then they spread their chaos to my vet's office by faxing them over and over again even after they approved it the first time and the transaction is complete.
If I receive something that is expired, as another reviewer has stated here, I'm going to the Better Business Bureau and attorney general. No way is this acceptable.