Lun g.

Communications are really bad with this place. I placed an order for three different items and never received anything and had to call them to find out why. Nobody ever called me to tell me that my vet did not approve two of my items. I was on an autoship for an item that didn't need to be vet approved and they never sent it out after the initial order. When I called to find out what was going on, the rep said she would get it sent out right away but a month later it never came. Tried calling back for several days and a voice message said they were experiencing technical difficulties, and that went on for a few days. When I sent an email over a month ago, I never received a response. Today I get an email saying that my item has shipped., apparently that was the autoship which I needed every month and not every 4 months. Finally had to just cancel and give up on them. I definitely wouldn't recommend if you need medicine for your pets on a regular basis.