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Orchard Mile is not issuing a refund on a returnable item because they now say it's up to the vendor to decide. Would never shop there again.
Julia H.'s review of Orchard Mile earned 4 Very Helpful votes
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Empty.
I ordered an expensive cardigan which was on final sale. When the item came there appeared to be...
Horrific! Sure, they reply to your emails, but if you return an item they will wait forever and...
Hi Julia, thank you for your feedback. Please know that our team is working on your return with the brand. Please accept our sincerest apologies that you have had this experience on Orchard Mile, we do strive to provide the best customer experience for our guests. We will continue to keep in touch regarding your return.