Bought a television at Cheltenham John Lewis last Saturday. Promised delivery today, Thursday. At 5.30p.m. Was rung by the van driver to say he had broken down. Nightmare after that.
The first two operatives we spoke to couldn`t speak english. Eventually found an English lady, who tried her best to help Was told the next delivery date was at the end of November. Told they had no Samsung televisions left at Cheltenham. They couldn`t even return the television to Cheltenham for us to collect tomorrow. The worst service I have ever received. Was always a good customer of John Lewis, but certainly will not buy from them in the future.