Ok so realators and buyers do not purchase a home warranty from 2-10. They are now telling me that it is my fault that they refuse to repair or even replace my system. Due to the inspection report on my heat pump... This company is a joke and I have alot of real estate agents that are friends and they won't be purchasing from 2-10... preexisting conditions is the reason they are giving me... 2-10 is a rip off. Update... so these crooks ask for the inspection report on my heat pump my realtor sent it to them and they are sticking with their original conclusion... TO DO NOTHING AT ALL TO HELP... the service tech that came out said they would either fix or repair the unit... NO THEY WON'T DO ANYTHING! STAY AWAY FROM 2-10 THEY JUST TAKE YOUR MONEY WITH NO INTENTION OF HELPING YOU...