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Juan R.

Contributor Level

Total Points
81

1 Review by Juan

  • Travelgenio

9/8/22
Verified purchase

I gave one star just because there isn't a zero star option. I´m avoiding this company at all costs in the future. Communication is awful. They don´t answer to messages. I have 15 days writing to them regarding an invoice that I never received. They simply don't deliver. Save yourselves the trouble and just buy anywhere else!

Service
Value
Quality
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Travelgenio T. – Travelgenio Rep

Gracias Juan R. Por tu comentario.

Por favor envía un e-mail a atencionalcliente@travelgenio.com, desde la dirección de e-mail con la que hiciste la reserva, indicando el identificador de reserva en el asunto (código de 8 dígitos que aparece en el e-mail de confirmación), y recibirás las instrucciones para ponerte en contacto con uno de nuestros agentes especializados.

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