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Website wouldn't allow me to enter a promo code, I should not have been charged shipping
I purchased a microwave/convention combo oven. They immediately charged me 2 times and then didn't process the order for another 5 days. It took me 2 weeks to get the additional $500. They stole from me back. They claim it was an authorization charge but I had to dispute the charge, get my bank involved and finally get on a 3 way call to get it resolved. I don't have $500 to give a company for no reason. Avoid this company, they are bad news!
Hello Joseph,
Sorry for the confusion. When you make a purchase. The initial charge is just an pending authorization to make sure the card is active. The funds are not captured and debited from your card until the unit you purchased from us is ready to ship. If you went to dispute the charge, the bank holds the funds you are trying to dispute until the claim is closed and settled. This is a possibility as to why we were having issues refunding or releasing the funds back to you.
If you have any additional concerns, please reach out to me directly with your order #.
Thank you so much.
Danielle.s@Appliancesconnection.com
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Fast ordering. Love that you accept PayPal! Sorry that you're always out of the $35 Smoked...
-Would be nice to have more filtering. -your promotion to get $$ off is negated by the shipping...
Hello There,
We are really sorry to hear about this situation, A team member from Customer Service will get in touch with you.