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This company is brutal to deal with. We purchased a coffee table from them. It shipped several months late and was damaged upon delivery. They sent a technician to repair it, and the tech said there was no way he could match the finish. Candelabra promised a replacement... that was ~6 months ago. We will never purchase anything from this company again, and we would advise others to avoid as well.
Joseph N.'s review of Candelabra Inc earned a Very Helpful vote
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I have had an ongoing nightmare with Candelabra. I ordered a coffee table on November 3 and could...
Worst customer experience ever. After calling on two comforters I ordered eight weeks earlier...
Hi Joseph,
Our records indicate that one of our customer service representatives has been working directly with your wife to resolve this claim and get a replacement ready for you all. Our customer service rep most recently spoke with your wife this morning to let her know your replacement will be ready within 7-10 business days and shipped from the manufacturer with a new White Glove carrier. Please feel free to call us at 1-800-440-5121 during business hours to speak to customer service directly about any further questions you may have.