When the ITEM that i had PURCHASED from Rusted Orange Craftworks arrived damaged their CUSTOMER SERVICE SUPPORT CONTACTED ME by EMAIL FAST after my initial review & DID SHOW a overall DUE DILIGENCE & GENUINE CONCERN in HELPING ME RESOLVE the PROBLEM i had with the DELIVERY! Which their EXCELLENT CUSTOMER SERVICE SUPPORT DID by GIVING a QUICK REFUND to ME! So that is WHY i am giving Rusted Orange Craftworks a Five Star Review because of their good business ethics & full awareness of keeping their customers satisfied! Thank You & Best Regards, Joseph M.