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We did not get the car we expected. We paid for full insurance and it turn out worth nothing. At the desk we were not told that the only insurance possible is for very minor damages like the windshield.
Someone broke our side mirror. We left the photo of the hitting car at the renting desk, had full insurance and still had to pay for the damage.
Will never use EuropeCar again.
Joseph Guttmann
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Hello Joseph,
Thank you for your feedback. We are sorry that you had a negative experience. Please note that you have been refunded in accordance with our cancellation policy. Should you have any questions, please contact our Customer Support Team at support@bookinggroup.com.