Joseph C.

I like the baster and the ease of purchase. I do not like that I contracted and paid Waste management for a pick up by a Waste Management truck and received and different company.
I used the baster because I looked it up on line and saw the video of the Truck with the "Boom" collecting that bag.
What I got was a "Junk Truck For Hire" with a winch and a hook on the end of the cable. The guys had to make a ramp from my drive way to the bed of the truck and pull the baster up to the truck. It was very clumsy and cause the baster to spill and be repeatedly adjusted to get it on the truck. This is NOT the service that was advertised. Not too mention workers that have no identification or professional attire. Quite honestly, I was very uncomfortable having strangers on my property, However the men who picked up the bag were very nice and most accommodating. That would be another reason I selected Waste Management for their reputation.
As a side note please don't respond with something to the affect the "We" contract some of our work load out to others. That is not my concern. All I know is that I requested and PAID Waste Management.
I don't see me using this service again unless I can be compensated is some manner.
I have worked and lived in this area for more than 50 years and do not like to endorse companies I feel are not upfront with their customers.

EXPRESS SCRIPTS!
I was sent the incorrect medication, Called to return it. Was told Return Envelope on its way just send it back then follow up with a call to make sure we credit your account... Yes thats correct I have to call... Fast Forward 4 weeks to Today. I call looking for said Return Envelope, Sorry sir we dont show a request for a return. Todays Call was with Erika. Do you want to return or to dispose of the medication. Whats the difference? Return you might get a refund, If we approve, Dispose is no refund Oh Ok. What are the terms of the Dispose option... I dont know she says I will have to trandfer you to the Disposal Department... Really? We wil get back to you if we decide to approve the return. Do they have a drug for Bad Customer Service. Oh and one last thing, they ask if you can stay on the line for a quick survey... That's only if you havd a Lovely Experence... I was cut off...