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Joseph B.

Contributor Level

Total Points
81

1 Review by Joseph

  • Overstock.com

9/23/20

Hands down the worst company I have ever done business with. After weeks of searching for the perfect desk for my wife and I's office we finally found the exact one we wanted. After being beyond thrilled, we waited nearly 3 weeks for delivery. 72 hours before we were about to receive our purchase we were informed that the item we bought was given to another individual and we would not be receiving it. Their customer care was beyond useless and tried to sugar coat the issue by passing the blame to a third party vendor. After blaming the vendor who handles your inventory, their company did nothing to rectify the issue other than simply reimburse us our money. Now we are left high and dry with no home office for several more weeks, and will either have to completely redesign our office or spend endless hours trying to find the perfect desk yet again. I absolutely will never use their company again, and will be certain to persuade others to not do so as well!

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