Thumbnail of user jooglexionist

phil p.

Pahrump, United States

Contributor Level

Total Points
160

2 Reviews by phil

  • Optimum

4/8/24

After my gf took my cc and opened an optimum account all was well. The problem occurred when trying to cancel service. After failing to close the account my gf passed the job to me. I have had four separate communications with optimum requesting cancellation and final billing. After the first two attempts they kept billing me for a service I didn't authorize and no longer needed. The final insult being someone who sounded like taliban airforce trying to extort further money from my person. Since I never authorized the service, billing and communications directed to my gf I have had the joy of telling optimum and the subsequent illegal communications from a collection agency a cease and desist letter. Vultures!

  • OpenSky

9/24/23

Opensky avoid website sucks.customer service sucks if you live in nevada sucks even more. Never used left cc at home in a drawer found out months after the fact that a fraudulent charge from an unauthorized user was placed on the card opensky never informed me that i had an a charge they just waited until it accrued and informed then through email that I had a late fee argh! Completely avoid this $#*!show of A COMPANY!

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewp47
OpenSky E. – OpenSky Rep

There seems to be some confusion on the consumers part. We are www.opensky.com, not www.openskycc.com. We are a retail site that sells products to consumers, much like Amazon.com or Walmart.com. We have no connection to the OpenSky Credit Card. It is just an unfortunate(for us) coincidence. The OpenSky credit Card support can be reached at 1-800-859-6412.

Sorry for the confusion,

Kevin M

Customer Operations Manager

phil hasn’t received any votes.

phil hasn’t received any thanks yous.

phil doesn’t have any fans yet.

phil isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jdd79
JD D. reviewed Optimum
3/9/24

Optimum cable has, as often as not, really poor transmission quality. I keep losing signal or so...

Thumbnail of user artb142
Art B. reviewed Optimum
2/8/24

Absolutely the worst customer service. I upgraded to 8GB internet in the Fall of 2023. After a...