Jon W.

Thought I was purchasing vip premium tickets due to the price. Couldn't even even scroll to the bottom to see it on the site, however they were all VIP tickets. They did not give you Any kind of details on the price you were paying until you paid. Then you find out they charged an extra $300 on top when I received email. They have seven different rows of tickets on their site. From $120-$250 that were VIP, did not realize they were all the same tickets, some sellers were just charging ridiculous prices! So I literally paid $730 for $200 tickets! Stupid Decision on my part as I usually go to Ticketmaster and will continue to do so in the future! Run Away from TicketsOnSale! Rip off!

What customer service? They don’t service the customer. They got their money and that’s that.

Thumbtack is Trash! Was a pro with them since 11/17. My account was deactivated today. They constantly send you leads that make you think the customer is trying to only contact you only to find out after you pay that they have sent that out to 10 other contractors. They automatically charge you and then you never get in touch with the customer. Out of the hundred times I've paid I've only got in touch with 10 people. I've built up 31 reviews with only one one star review that apparently they like to keep at number two even though I've gotten 20 reviews since then. They really are out there to hurt small businesses so I would not get involved with them. I always wonder why I've seen and heard nothing but negative stuff about thumbtack and now I know. And also that bad review I got was from a customer that I've never even dealt with or done business with and thumbtack wouldn't even remove it. I have a small business with two small children and thumbtack literally has taking food out of my kids mouth. I want the world to know and I hope nobody ever uses them. They even allow unlicensed contractors to be on their. So customers and consumers beware!