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Adorama refuses to ship my item. It's been over a month and they keep telling me it will ship the next day. Email support and phone support have been rude, sarcastic, and have threatened to "throw away" my item. I'm so surprised by this exchange and their incredibly unprofessional and childish behavior. I would just like my item.
Tip for consumers:
Purchased two DJI transmitters. Ended up not needing both so I initiated a return. I guess I accidentally returning the wrong one (different serial number) so I sent the second unit back to them as well. They now have BOTH of my units and refuse to return my original transmitter. They won't refund it or send it back. They're just keeping BOTH transmitters and only refunded one of the two. I paid out of pocket for my shipping there and a return label for them to us. It's been over a month.
Products used:
DJI Transmitter
I understand part of their marketing is frat guy / non PC but when they mess up an order you'd think they'd break character for a second to help make it right.
I love their shorts. The quality, comfort, and durability are on par with LuLuLemon. So no complaints there.
But they sent me two products in the wrong size. I messaged them and their response was basically "ya sorry". Since my products were part of a promotion they said there's nothing they can do about it on my first email and never responded after that. I'm so torn because this company has such potential. But I won't be ordering from them again simply because they could care less about their customers.
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Empty.
Well today I ran out of the black ink and I opened the ink, the new ink and tried to put it in my...
