Jonathan D.

Very easy. I like free shiping!

These are my problems with the company:
1. I was looking for a room for my family to stay in and did a quick internet search and the number for this company came up as if it were a direct number to the hotel. This is dishonest.
2. When I called the number, the woman I spoke with (Sabrina) gave me the impression that I was speaking with the actual property, because she called it "our property." They never identified themselves as a third party supplier. While this might not be dishonest it is certainly slimy.
3. She said that the standard rate for the room was $200 and that she could offer a special rate of $99. I found out at the hotel, the walk-up rate for a room is $80.10. Sabrina was dishonest with her description of the prices.
4. She said that the total for the room would be $137.84 which included a service fee. I explicitly asked was was the service fee. And she responded that there was no service fee. The call took place at 7:22pm on 03/17/17. If getaroom wants to check the "recording for quality purposes." This is both dishonest and slimy.
5. When I arrived at the hotel, while checking in I asked the woman at the checkin counter "are you Sabrina who I spoke with a little while ago?" She replied that No, I spoke with someone form Expedia (judging from the virtual card ending in 1217, which the room was charged to).
She said that the walk up rate for the room is $80.10 + 10.21 Tax = $90.31 total.

Basically, getaroom posed as the hotel and overcharged me by $47.53. This company, which is apparently associated with Expedia in some way is terribly dishonest. I simply do not see how they can legally do what they are doing. I will never work with this company or Expedia again, and will broadcast this story as far and wide as I can so others do not get scammed in the same way I did.