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I have been a AMX card holder for years and willingly pay more because of the customer service. I upgraded to the gold card to try it out before possibly going to platinum. AMX travel is the worst! I received better treatment from orbitz! I reverted back to the green card and will never use AMX travel for anything. When you call them ask why you should use their service and they can't tell you anything. They become indignant if you ask why don't I just book everything myself. AMX should sell this side of their business or fire whoever is running it
Jonathan D.'s review of American Express Travel earned 3 Very Helpful votes
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Amex travel is more expensive than booking direct. The customer service is horrible. They will...
Been a customer for 25 years and the service is terrible. Rates went down but nothing guaranteed...
