john T.

I ordered some collectibles here and I must say My 1st experience was a good one. My order shipped out to me one month early! It was well packed and came in a fresh cardboard Box with Plenty of padding. It came in better condition than a lot of things I ordered from Walmart and target. I will definitely be coming back! Not to mention they had a promo going on which gave me free shipping. That helps a lot! I hadn't heard of them prior to this experience but now I will keep going back.

I spent over $150 on digital packs. And the "value" got out of it was about $10 worth of physical cards. But get this, if you want the physical cards to be shipped to you you have to transfer it from your digital card gallery first (a process that took me almost 1 week since there were glitches on their site. Then, I had to pay $22 in shipping fees to send me cards that were worth $10... but I felt obligated to do it or forfeit every card pulled from the e pack. What the hell? I would rather just buy a real booster box somewhere so I can actually keep every card pulls without having to pay $22 to get 15 cards mailed to me. On top of that, the estimated ship date is 1 month for them to even dispatch my items! So in summary, I spent $172 in digital packs for cards worth altogether about $10-$15 AND have to wait 1 month for them to get sent to me. Terrible! Highway robbery! Do yourself a favor and do not purchase e-packs. They are a sick joke and you WILL lose money! If you want toploaders you have to pay. 35c each adding insult to injury.

On the plus side, customer service was responsive and nice. But my wallet still took a big loss. I could have gone on ebay and bought the card for $2 instead of blowing $150 on digital packs in which most contained trash and the best card I got from those packs is worth $3 at best.

Having expensive things graded with Beckett is very often a bad experience. It seems that even though they've been around for so long, they do not understand the basics of how to ship expensive items. Shipping 101 is use sufficient padding and air pockets or any kind of protection to pad expensive items that can break. I know children who sell online who know this basic idea of protecting an item when shipping. But Beckett, run by a bunch of adults, does not have this concept. Oh and by the way when you receive your items back with damaged casing due to improperly protected items, they offer no compensation or anything to help mediate the inconvenience. They simply ask you to send it back with your next order. So they're pretty much saying if you give them more money then they will fix the problem. Otherwise they could care less about your problem. The representative I could tell, was not genuine and I could care less about my concern. I have received so many damaged casings from them in addition to lint and other particles or whatever getting trapped inside the case. I feel like their quality is getting lower and lower because they think that they are so safe sitting up on their high throne. Just wait till up-and-coming companies like CGC who actually ship their cards with care, come around and wipe the floor with them. Shame on Beckett for being "prestigious" Grading Company and not know the basics of shipping and customer service. The latter which can be learned by observing Amazon and how they do their business. Maybe you guys can learn something from them!